Does your customer support team ever need to text customers as part of certain workflows? FlowEQ makes it easy to accelerate, and even automate, customer support processes that span multiple systems. FlowEQ embeds within your existing Salesforce, Zendesk, Fresh or Zoho CRM systems and integrates with Twilio to automatically send text to customers at the exact right step of each workflow. By integrating Twilio with Salesforce or your other CRM system, you can help your agents work faster and ensure every workflow is followed correctly ever time.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build interactive decision trees, ensure high-stake processes are followed every time, and measure and drive insights for constant improvement.
FlowEQ is an absolute miracle for a business like ours with complex troubleshooting workflows. I wish I had access to it in all of my previous businesses.