Does your customer support team use Salesforce, Zendesk, Fresh or Zoho but also need to keep conversations updated in Kustomer? FlowEQ makes it easy to automate customer support processes between Kustomer and the CRM system used by your customer service team. FlowEQ embeds within Salesforce, Zendesk, Fresh or Zoho and automatically adds any email or notes they send into Kustomer to streamline the support process. By integrating Kustomer with your other CRM system, you can help your agents work faster and ensure both CRM systems have an up-to-date view of every customer conversation.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build interactive decision trees, ensure high-stake processes are followed every time, and measure and drive insights for constant improvement.
FlowEQ is an absolute miracle for a business like ours with complex troubleshooting workflows. I wish I had access to it in all of my previous businesses.