Does your customer support team use Salesforce, Zendesk, Fresh or Zoho but also need to keep conversations updated in Kustomer? FlowEQ makes it easy to automate customer support processes between Kustomer and the CRM system used by your customer service team. FlowEQ embeds within Salesforce, Zendesk, Fresh or Zoho and automatically adds any email or notes they send into Kustomer to streamline the support process. By integrating Kustomer with your other CRM system, you can help your agents work faster and ensure both CRM systems have an up-to-date view of every customer conversation.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build interactive decision trees, ensure high-stake processes are followed every time, and measure and drive insights for constant improvement.
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Most AI tells you what you should do. FlowEQ actually makes it happen. Just like that. It's the first platform we've used where human judgement is embedded into execution-not just analysis.
-VP of Customer Experience, Enterprise SaaS
