Anyone will tell you the most important part of customer success is having one accurate view of your customer. But maintaining customer information is difficult when your sales teams interact with them using Salesforce, Support is using Zendesk and Marketing is using Hubspot. Accessing lots of systems to keep contact information up to date is inefficient and error prone.
FlowEQ helps Hubspot customers update contact information across all systems automatically without support agents ever having to leave Zendesk or Salesforce. After a deal is won, your service agents are the ones with the most contact with your customers. FlowEQ’s pre-built integration makes keeping that information consistent, automatic, easy and seamless.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build interactive decision trees, ensure high-stake processes are followed every time, and measure and drive insights for constant improvement.
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FlowEQ is an absolute miracle for a business like ours with complex troubleshooting workflows. I wish I had access to it in all of my previous businesses.
