Give your Zendesk agents an AI Sidekick

Transform your customer interaction experience with FlowEQ's AI Ticket Summaries

Watch our walkthrough video to understand how FlowEQ, powered by OpenAI, can streamline Zendesk ticket handling and empower your team to follow SOPs correctly and consistently.

Use AI to understand and take action faster

Summarize tickets

FlowEQ can automatically summarize information in the Zendesk ticket, including the customer's ask and actions already taken to make escalations and handoffs a breeze.

Autosuggest workflows

By interpreting ticket contents, FlowEQ can recognize patterns in customer-reported issues, and then recommend the right flow and the right time to resolve them

Analyze customer sentiment

Make it easier for your team to meet customers where they are with automatic customer sentiment analysis to ensure clearer, more personable communication.

FlowEQ optimizes your team's next steps

Look out for FlowEQ's core benefits with no-code workflow automation

Make SOPs easy & fast with automatic decision trees

Create clear workflows using decision-tree diagrams

Work across systems without leaving the ticket

Harness our extensive integrations to automate tedious processes

Summarize tickets and suggest relevant flows

Use our AI to simplify ticket content and boost next agent steps

Summarize tickets instantly

Quickly grasp customer and agent interactions with automatic summaries
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Categorize key information and context
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Understand product type, issue, and the customer ask

Handle tickets faster with auto-suggeted workflows

Boost next agent steps with relevant flows
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Include confidence score and justification on workflow relevancy
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Decrease time-to-resolution for ticket handling

Improve communication with sentiment analysis

Automatically recognize and categorize customer sentiment
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Gauge customer feelings and focus on Customer Success
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Meet your customer where they are immediately

Empower your agents with an AI Sidekick today