Customer expectations for product quality continue to grow, making the connection of your support and engineering organizations vital to your business.
FlowEQ helps Arena customers track product quality issues faster and accurately – every time. Whether your customer service team uses Zendesk, Salesforce Service Cloud, or Freshdesk, they can use Flow EQ to instantly create a quality issue in Arena with just one click right in the Salesforce case or Zendesk ticket.
FlowEQ orchestrates data and automates steps behind the scenes while accelerating your employees through error-proof workflows. The FlowEQ Process Acceleration Platform is a no-code workflow automation software solution that helps you build interactive decision trees, ensure high-stake processes are followed every time, and measure and drive insights for constant improvement.
FlowEQ is an absolute miracle for a business like ours with complex troubleshooting workflows. I wish I had access to it in all of my previous businesses.